Cell Phones – Replace or Repair

With phones today becoming more and more expensive, repairs are becoming a more 0950f6c5-3510-4208-bebc-be02105b3cbbviable option over replacements. Most cell phones have readily available parts for the most common repairs. When looking at whether to repair or replace your cell phone you should take the following things into consideration:

How long have you had the phone?

Usually older phones have more parts available while newer phones have fewer. When a new phone comes out on the market the manufacturer usually has not had enough parts made for there to be enough reasonably priced parts out to repair the phone. If the parts are not readily available, that causes the repair to be more expensive. Inversely, an older phone will be cheaper to fix due to the large availability of parts.

Is your screen cracked?

Most people know someone that is walking around with a phone that has a cracked screen. In terms of cost, this is a relatively inexpensive fix. A new phone will end up costing you around $400-600 if you are not eligible for an upgrade. A new screen for your phone, depending on the model, usually costs around $100-150. Cracked screens and LCDs are a quick and easy fix. We almost always recommend this choice as opposed to replacing the whole phone.

Is the battery draining quickly?

Nothing is more frustrating than when you look down at your phone half way through the day and realize that it is almost out of power. There are two big things that cause this problem, and both are easily fixable on most cell phones! The lithium ion batteries that are in phones today start out promising a full day’s worth of battery life, but over time that battery life gets shorter and shorter. By the time most clients are eligible for an upgrade the battery only lasts a few hours, if not less. The second thing that causes phones to lose power quickly is a loose DC connection. People are always trying to get the most of their phones and have to keep them charging through parts of the day. This can pose a problem because depending on the angle of the cord and the integrity of the charger itself, this can cause your battery to drain quickly or not be able to complete a charge. That pressure and pulling over time will cause the dock connector or dc jack on your phone to wear out and become loose. The good news for both of these issues is that they are entirely fixable on most devices. A battery or a loose dc connection repair is around $80-100, depending on the model. Again, this repair is minuscule compared to the price of a new phone if you’re not eligible for an upgrade.

Can you currently use the phone you have?

A lot of people are not aware of everything that their phone is capable of. If you are discouraged because you feel that your phone is a little above your head, or you were promised great features that you can’t make use of, don’t worry! This would be the easiest fix out of all that are mentioned here. We specialize in in-office consultations where we can sit down with you and run through your phone’s features and make sure you understand how everything works. This also includes syncing multiple accounts (like your Apple ID), setting your phone to back up to a cloud device, and showing you how to maximize your productivity and battery life.

How much storage is left on your phone?

Storage is one of the most sought after commodities in a phone. Unfortunately, if your phone doesn’t have the option to expand the memory, other steps would have to be taken to free up space on your phone. This can be done by moving old pictures, videos, and files to a cloud device or home computer. If you are shopping for a new phone you will want to look for what’s called an SD slot. These are normally located on the top, side, or under the battery cover of the phone. Ask an associate at the store you are at and they will be able to tell you if the phone has expandable memory capabilities.

No matter what you decide on replacing or repairing it’s always best to consider all your options first to help make the best informed decision.  We are well equipped and experienced in all of the areas that are mentioned in this article, and we would love to work with you to make your cell phone experience a better one! We are always here to answer any questions that you might have about using or even disposing of a cell phone as well as before you shop for a new one. Give us a call anytime and let us be a part of a happy cell phone experience!

Recovering Lost Information

If you’re one of the fortunate ones that has backed up your data, recovering it usually takes only as long as copying the files over.  If you don’t have any backups, fear not! In most cases, you can still regain your lost files. First we’ll go over how recovery works and then a couple of steps you can take if you have recently lost data.

Most data recovery can be done with one of two methods. The first method is using a computer to transfer the data you want to back up to a compatible storage device and then copying the files from there onto your new device.  If you’ve found yourself accidentally deleting a file or losing it after a power outage, the best option is typically running an application that can search for deleted and corrupted files, restoring them either completely or partially depending on how damaged they are.  Apart from those options, there are mechanical fixes that can be done to drives that are physically damaged.

The first step to ensuring that the data is not lost for good is turning your computer off completely. Make sure to save any important information and perform a shutdown immediately. The longer a computer is online after data loss, the more files it uses and creates which can overwrite your lost data and make the original data much more difficult to find.

The next step is to ask for help from a data recovery team. Here at Wilson Computer, we offer data recovery for both residential and business customers. If we are unable to access the data for any reason, we have a team of specialists ready to utilize their industry-specific tools for recovering your lost files, even if the disk is clicking or making any other mechanical sounds!

All kinds of devices are vulnerable to data loss, including your phones and tablets.  Our tools are capable of pulling data from iPhones, iPads, Android devices, and most other phones and mobile devices as well.  The principles and processes of recovering data from mobile devices are essentially the same, including backups, so you can usually expect the same amount of time to recover your data. ALL devices should be backed up, even phones, especially since not many of us still carry around address books with all of our contacts anymore!

Prevent DC Jack Breakage and Save Money

With an increasingly busy and fast paced lifestyle, many people have less time and 788bf37a-d46d-471c-b99a-ed6790f0e7dcmoney to devote to easily preventable problems. A broken DC jack, whether it be the one on your laptop, tablet or any other portable device, can be a pain to replace and leave us without a means to get work done or relieve stress. Luckily, there are many ways to avoid this costly problem. Before we explore the preventative measures we can take to ensure that DC jack breakage doesn’t ruin our day, let’s explore what a DC jack is and how it is designed.

A DC jack is the part of an electronic device that accepts a direct current that is then used to power and charge the device or its battery. Generally, it consists of an outer jacket that is connected to ground points and an inner tip that accepts a positive electrical current. These points are then soldered onto the main circuit board of the device. They allow the current to flow from the positive connection, through the device and then back to the ground connection, thereby completing the circuit and powering the device. When a jack breaks, the positive, ground, or both connections have detached from the main circuit board and are now preventing the completion of the circuit.

Do you have a DC Jack Issue? Wilson Computer Support can help!

There are several reasons a DC jack is susceptible to breakage. By design, a DC jack creates a lever when plugged in. Any slight force applied to the far end of the adapter plug is magnified inside the jack and can cause a break. Due to RoHS (Restriction of Hazardous Substances) standards, the solder that attaches the jack to the circuit board is now made without lead. Lead made the connection that was formed more flexible whereas new lead-free solder is more brittle and easier to crack. This, coupled with the physical design of the jack, makes it incredibly easy to damage the connections inside the device.

Understanding how a DC jack is designed and what contributes to breakage can assist in creating habits that limit damage to the component. Removing the adapter plug gently can avert an accidental break. When resting a laptop on your thighs, avoid putting constant pressure on the adapter. Investing in a lap desk can not only limit this risk but also aid in cooling through proper airflow. These are only a few examples of many best practices when handling the components that power your livelihood and leisure.