First time setup of email with an iPhone 4 for Wilson Computer Support Customers.

First time setup of email with an iPhone 4 for Wilson Computer Support Customers.

From the experts at Wilson Computer Support

Configuring your email to be used with your iPhone is a simple process. This tutorial will help guide you through the process of email setup, and by the end you should be able to access your email everywhere you go! If you have any problems, we would be happy to assist you, just call 205-985-9942 or email us at  and one of our expert technicians will help you with your email setup.


The first step to setting up email from your iPhone is to press the “Mail” icon on the bottom of your home screen.

iphone setup emailStep Two


Then, for Wilson Computer hosted email accounts, select “other” under account types. For all other account types, select the option that applies to your email account. A Charter email account will be “Other”

how to setup email iphone


Step Three

At this point, we will actually be setting up the account. We usually recommend our customers use the IMAP email type, indicated by the depressed button at the top of the screen. In the next area Name field enter your full email address. The address field is your email address again, for example: Under the description, re-enter the email address one more time. In the incoming mail server area, the server name for Wilson Computer customers will be webmail.<YOURDOMAINHERE>. Please replace <YOURDOMAINHERE> with your website domain name (for instance, Wilson Computer Support would use

iphone 4 email setup

Step Four

At this point enter your host name, user name, and password in the outgoing mail server. The host name will again be, your username will be your full email address (, and your password is the password you use to connect to your email.

email setup iphone

Step Five

At this point, if a screen pops up asking you if you would like to continue without SSL, select Yes. It may also tell you that the certificate for the email cannot be verified, if this occurs, select Continue.

iphone 4 how to setup email

iphone 4 email

Step Six

This will lead to the Advanced Settings Menu, do not change any of these settings.

email iphone 4 setup



Step Seven

At this point click save.


CONGRATULATIONS! Your email is now setup and ready to use. If you have any questions or issues, please feel free to call us at 205-985-9942, or email us at, and let one of our technicians assist you today.

How to Set Up an Email Autoresponder – Web Hosting Account

Email Autoresponder’s are powerful email tools that allow you to respond to emails even if you are away from your computer. They are great to setup for old email address that you don’t want to use anymore. They are also great when you go on vacation and you will not be able to check your email. You can use the steps below to setup your own Autoresponder.

You will first need to login to the control panel for your email. You can do that by following the link below. Make sure you change yourdomainhere to your company’s actual domain. Every character below is important so make sure to put the https:// and the :8443.

The will take you to a login page that looks like this

You will login with your full email address and the password for your email account. If you do not know your password please contact our office at or (205)985-9942 and we will reset your password for you.

Once you are logged in your will have a menu just as below. You will want to click on the mail accounts icon.

You will then see your email account listed.

You will want to click on the icon in the fifth column that is an envelope with arrows going around it. The red arrow above points to it. Once selected this takes you to the autoresponder settings.

You will need to create your fist Autoresponder. To do this click on the Add New Autoresponder icon. From there you will fill out the following form.

You can use the same settings as the ones I have above. Change the text to match the reason for the autoresponder. Then click the Finish button.

Now your autoresponder is created and turned on as demonstrated by the green arrow next to the autoresponder that I created called Christmas. You will then need to log back in and turn off the responder when you are ready for it to stop auto responding to your messages. Just follow the same steps and click the green icon above and it will change to the stop icon. The red arrow below points to it.

You can then login at any time to create, modify and remove auto responders from your email account. This is a powerful tool to help you communicate better with clients and friends a like. If you still need assistance contact our office at (205)985-9942 or email We are open from Monday thru Friday 7am to 7pm CST and on Saturday from 10am to 4pm CST. Thanks and good luck.


Microsoft Outlook 2010 Email Account Settings – Web Hosting Account

Setup Outlook 2010 for sending and receiving email, website hosting clients

In today’s post we will review the email account configuration settings in Outlook 2010 in full details and help you to setup or modify your Wilson Computer Support Web Hosting Email Account.

Once you have successfully configured an email account in Outlook 2010 and want to view the account’s settings or properties, then here are the simple steps you can follow. In Outlook 2007, the account settings could be launched from the Tools > Account Settings option, while in Outlook 2010, you simply hit the Office button(or File) and click the Account Settings button. The first time you start Outlook 2010 a wizard will walk you through the steps below.

It will display the Account Settings window with Email tab open, if you have configured multiple accounts then all of them will be listed here. You will see the tabbed interface here, by clicking any particular tab you will see its relevant settings for the selected account.

Make sure you are on the email tab and under the tabs, you will see plenty of  useful options, the New option lets you configure a new email account, the Repair option is used to repair the Outlook 2010 settings (you often need to perform this operation if your email repository size is in GB’s; we recommend data files no larger than 8 GB), the Change option lets you modify the settings of any particular email account. If you have configured multiple accounts in Outlook 2010 then you can set any particular account as your default by selecting that account and hitting the Set as Default option. The only real difference of the default account is that when you send a new email it will default coming from this account. Outlook 2010 now supports unlimited Exchange accounts but we recommend no more than three. If you experience problems we recommend using separate profiles. The Remove option deletes any particular email account.

At the bottom of the above displayed window, you will see the path of the data file. This data file is used to restore your emails, in the case of any disaster situation. This is what you will want to backup if you want to backup your email.

Lets explore more into the Email settings, hit the Change button and it will launch the wizard from where you can view/modify your configured email account settings or press the New button to create a new account.

  • If you do not have any accounts setup choose new and then choose Microsoft Exchange, POP3, IMAP, or HTTP. Choose manual checkbox at bottom and click next. Choose Internet Email and click next.
  • If you have an account setup and you choose change at the very first step, you will see User Information, Server Information (Server Type, Incoming and Outgoing Server) and Logon Information( Email account and password).

You will use the following for each of the fields below:

  • Your name: <The name you want to appear when you send email>
  • E-mail Address: <your email address>
  • Account Type: <we recommend POP3>
  • Incoming Mail Server: <> (replace yourdomainhere with your company’s domian)
  • Outgoing Mail Server (SMTP):  <> (replace yourdomainhere with your company’s domian)
  • Username: <your full email address>
  • Password: <this was given to you when we setup your account or by your network administrator>

Then click more settings

For more settings of your email account, click the More Settings button and a new dialog window will open. Now, under the General tab you can specify the name that appears on the previous menu’s listing, as well as your organization name and your reply email address.

Under the Outgoing Server tab, you can instruct Outlook 2010 to use authentication when sending emails. Make sure to check the “My outgoing server requires authentication” and then choose the first option for “Use same settings as my incoming mail server.

The Advanced tab lets you control the port and encryption settings for your account. Make sure to change the outgoing server (smtp) to 587. Some ISP’s block port 25 to anyone other than their servers.Then click Ok.

Outlook will now test sending and receiving. If everything passes with green checkmarks then you are good to go. If there is any errors go back through this guide and verify your settings. If you still need assistance contact our office at (205)985-9942. We are open from Monday thru Friday 7am to 7pm CST and on Saturday from 10am to 4pm CST.

Outlook 2010 represents the most powerful and intuitive email client software with a rich set of features. Even though these settings could be found in Outlook 2007 as well, Microsoft has indeed improved Outlook 2010 to be more user friendly. We hope you enjoy Outlook 2010 and our services. If there is anything we can do to help just let us know. Thanks