First time setup of email with an iPhone 4 for Charter email addresses

From the experts at Wilson Computer Support

Configuring your email to be used with your iPhone is a simple process. This tutorial will help guide you through the process of email setup, and by the end you should be able to access your email everywhere you go! If you have any problems, we would be happy to assist you, just call 205-985-9942 or email us at  and one of our expert technicians will help you with your email setup.


The first step to setting up email from your iPhone is to press the “Mail” icon on the bottom of your home screen.

iphone charter email

Step Two

This brings you to the “Add Account” Screen. Charter email addresses would fall in the “Other” category.

email iphone

Step Three

At this point, we will actually be setting up the account. We usually recommend our customers use the POP email type, indicated by the depressed button at the top of the screen. In the next area Name field enter your email address. The address field is your email address again.  Under the description, re-enter the email address. In the incoming mail server area, host name for charter customers will be The user name will be your email address, and the password is your account password.

email setup iphone

Step Four

At this point enter your host name, user name, and password in the outgoing mail server. The host name will again be, your username will be your full email address (, and your password is the password you use to connect to your email.

charter email iphone

Step Five

At this point, if a screen pops up asking you if you would like to continue without SSL, select Yes.

Step Six

This will lead to the Advanced Settings Menu, do not change any of these settings.

setting up email iphone

Step Seven

At this point click save.


CONGRATULATIONS! Your email is now setup and ready to use. If you have any questions or issues, please feel free to call us at 205-985-9942, or email us at, and let one of our technicians assist you today.


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