X

Residential Remote Support

Take Your Small Business Tech Support to the Next Level


Small business tech support used to happen onsite no matter what.

But with the advent of remote IT services, the need for 24/7-onsite support has diminished. Wilson Computer’s business computer technicians can resolve many of your IT issues using remote access tools.

What Are Remote IT Support Services?

The phrase, remote IT services, refers to a system that allows a person to connect with and use a specific computer or network from a remote location. That way, your IT consultants won’t have to make you wait until they can physically come out to the office when you experience a problem. They can address your concern remotely using remote access software.

Using these tools, your WCS business computer technicians can:

  • Access a specific desktop, laptop, or server
  • Manage files on the computer or server
  • Update server software
  • Run diagnostic and maintenance programs
  • Train end users on new software and protocols

This list covers only a few of the many ways remote IT services can benefit your business. Thousands of businesses, worldwide, use and rely on remote access software and services as a primary part of their IT structure. From small family-owned operations to huge multinational corporations to educational institutions, remote access software has become integral to daily IT functioning.

Benefits of Remote Technology Support Services

Using remote technology support services offers numerous advantages, but the three primary benefits are:

Benefit 1 – FLEXIBILITY Remote access technology allows flexibility when you need IT support. If you feel you need to meet with your assigned network administrator face-to-face, you certainly can, but with remote IT services, you can also opt to get some guidance right away through remote access.

Benefit 2 – DECREASED COSTS Since IT administrators can address certain problems off site, it eliminates the need to have an in-person visit for addressing every little issue that may occur. This reduces downtime and the increased costs of having someone drive out to your office. That can add up to substantial savings.

Benefit 3 – 24/7 ACCESS Your assigned network administrator has access to your network round the clock. Our WCS Management Tool for managed service customers will send alerts that notify them anytime your network experiences a glitch or issue…no matter the time of day. They may know of a potential issue and correct it even before you do.

As remote access tools continue to evolve and become more sophisticated, they will continue to become increasingly important for daily operations. Your team at WCS will always have the latest remote access tools available for your use and benefit.

It is easy to get started with Wilson Computer Support


Step 1: Call or fill out the form to speak with one of our experts

Step 2: One of our experts will work with you to create a custom plan that fits your needs

Step 3: Relax and let us take care of your technology problems

Take charge of your business, we’ll take charge of your IT.

Contact us @ 205.985.9942 or

At Wilson Computer Support we don’t want you to ever be frustrated by technology again. Let us help you experience a life free from frustrating technology problems. Talk to an Expert or call us at 205-985-9942 and let us fix your technology headaches so you can focus on your life and work without the hassle.

CONTACT US

Wilson Computer Support
4000 Southlake Park
Suite 200
Birmingham, AL  35244

Hours: Mon-Fri 8:00AM–5:30PM

Fax: 866.397.7684 (Toll-Free)

© 2019 Wilson Computer Support.com , All Rights Reserved

Talk to an expert